Leveraging Amazon Bedrock to enhance customer service with AI-powered Automated Email Response

Overall

In this workshop, I will show you how to create the basics and practice of Amazon Bedrock, Lambda functions, receiving and sending email using SES, getting data with DynamoDB, sending and processing messages with SQS. Perform creating fully serverless application customer service agents.

Content

1. Introduction
2. Preparation
3. Setup S3
4. Setup SES
5. Setup IAM
6. Setup Amazon Bedrock
7. Setup DynamoDB
8. Setup Lambda
9. Setup SQS
10. Testing result
11. Cleanup resource
12. IaC-Terraform